Who We Are
Welcome to Pimento Thai Cuisine. We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, stored and disclosed when you visit our website or interact with our restaurant.
Our website address is: https://pimentothaicuisine.com/.
Information We Collect
We may collect personal information that you voluntarily provide when contacting our restaurant or making an enquiry, such as your name, email address, telephone number and the details of your enquiry.
When you visit our website, our website hosting and security systems may also process technical information, including your IP address, browser type, device information, requested pages and access times.
How We Use Your Information
We may use personal information to respond to enquiries, assist with restaurant services, maintain and improve our website, protect against security threats, and meet applicable legal obligations.
We do not sell personal information to third parties.
Cookies
Our website uses WordPress and may use cookies and similar technologies to support website functionality, administration, security and user preferences.
For authorised website administrators, WordPress may use cookies to manage login sessions and display preferences. These cookies are used to support the administration of our website.
Some third-party services integrated into our website may also use cookies or similar technologies, subject to their own privacy policies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Third-Party Services and External Content
Our website may use third-party services and resources, including Google Maps, Google Fonts and links to social media or other external websites.
When third-party resources are loaded, the relevant providers may receive technical information, such as your IP address and browser information. Embedded content may also use cookies or similar technologies.
Third-party websites and services operate under their own privacy policies. We encourage visitors to review those policies when accessing external services.
Sharing and Disclosure of Personal Information
We may disclose personal information to service providers where reasonably necessary to operate our website, maintain technical systems, respond to customer enquiries or provide restaurant services.
These providers may include website hosting, maintenance, security and communication service providers.
We may also disclose information where required or authorised by applicable law.
Overseas Processing and Disclosure
Some third-party providers used in connection with our website may process or store information outside Australia. The locations and privacy practices of these providers depend on the services used.
Where applicable, we take reasonable steps to assess the handling of personal information by service providers and meet our legal obligations concerning overseas disclosures.
Data Storage and Security
We take reasonable technical and organisational measures designed to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
These measures may include access controls, website maintenance, software security updates and protective measures supported by our hosting infrastructure.
However, no website, electronic storage system or method of transmission over the internet can be guaranteed to be completely secure.
How Long We Retain Your Information
We retain personal information for as long as reasonably necessary to provide our services, respond to enquiries, maintain business records, protect our systems or comply with applicable legal obligations.
When information is no longer required, we take reasonable steps to delete or de-identify it where appropriate and legally permitted.
Your Privacy Rights
Subject to applicable law, you may contact us to request access to personal information we hold about you, ask us to correct inaccurate information, or request deletion of information where appropriate.
You may also contact us if you have questions or concerns about how your personal information has been handled.
We will consider privacy requests and complaints in accordance with applicable legal requirements and respond within a reasonable timeframe.
Children’s Privacy
Our website provides general information about our restaurant and services. We do not knowingly seek to collect personal information directly from children without appropriate authorisation.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers or applicable legal requirements.
Any updated Privacy Policy will be published on this page, together with the date of the latest revision.
Contact Us
Pimento Thai Cuisine
Website: https://pimentothaicuisine.com/
For privacy enquiries, requests to access or correct personal information, or privacy-related complaints, please contact our restaurant using the contact details available on our website.
We will review your enquiry or complaint and respond as reasonably practicable in accordance with applicable privacy requirements.
Last updated: 4 November 2026